Frequently Asked Questions

Can I change plans later?

Yes. You can upgrade or downgrade at any time, and the change takes effect immediately. We'll prorate the difference on your next invoice.

Is there a free trial on paid plans?

Every paid plan comes with a 14-day free trial. No credit card required — start exploring all features right away.

What happens to my photos if I cancel?

Your galleries stay accessible for 30 days after cancellation so you can download everything. After that, data is permanently deleted.

Do guests need to create an account?

No. Guests simply scan their face on the event microsite and instantly receive their personal album — no signup needed.